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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

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Why Customer Radar?

Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

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Find out how Customer Radar has enabled customer-centric businesses to grow.

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Check out our blogs on how to get and retain more happy customers.

Disruption is coming—are you ready?

23 January 2018

Close your eyes.

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Top 5 reasons to engage your detractors

12 January 2018

Being customer-centric and focusing your efforts on the customer experience you offer is the best approach to serving your customers. Collecting feedback...

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The Year of the Customer

10 January 2018

They say retail is dying. Brick and mortar stores are on the clock—closing in troves every day, it’s just a matter of time until everything has switched...

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Great customer experience how-to: Ask, Act, Improve

08 January 2018

Business today is not the way business has always been. Depending on what industry you’re in, chances are some of your competitors are cheaper. Or they...

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How to create loyalty from Christmas shoppers’ customer experience

16 November 2017

The next few weeks represent a unique opportunity for your business. An opportunity you’d usually bend over backwards for, and pay exorbitant marketing...

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Hey there, veterinary professionals! Today, we're diving into the heart of your practice – the relationships you build with your clients. Nurturing strong...

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You can’t be everywhere – but your customers are. Customer Radar helps you tune in to what they’re saying.

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Whether you want them to or not, your clients talk about your business – to their friends and family, in community groups, and on social media. But are...

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