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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

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Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

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Check out our blogs on how to get and retain more happy customers.

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Turn Great Customer Experience into Online Reviews

28 February 2023

At Customer Radar we know that customer experience is the most important driver of business reputation today, particularly online. But it’s not just us, a 2018 KPMG report stated “today’s customers are better informed, better connected and more demanding than ever before. Customer experience is overtaking price and product as the number one brand differentiator.” This is even more true in 2022.

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