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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

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Why Customer Radar?

Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

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Find out how Customer Radar has enabled customer-centric businesses to grow.

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Check out our blogs on how to get and retain more happy customers.

The key to winning at customer experience: Ask, Act, Amplify

12 December 2022

Today’s business landscape is like none before.Information is available at the touch of a button, and customer expectations are higher than ever. To...

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5 Ways Veterinary Clinics Can Get More Happy Customers & Google Reviews

16 June 2022

Veterinary practices are uniquely important, and not least of all because they help bridge the gap between the animals that are so special to our lives,...

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Are you ready? Why your Christmas should be customer-centric.

12 October 2017

It’s that time again. The time of year where everyone comes out of hibernation for a few months and spends all their money… Christmas. It goes without...

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Does market research really give you the voice of your customers?

23 May 2017

In the past, when you’ve wanted to know what your customers think, you would have generally gone straight to a market research team. They would have...

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Hey there, veterinary professionals! Today, we're diving into the heart of your practice – the relationships you build with your clients. Nurturing strong...

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You can’t be everywhere – but your customers are. Customer Radar helps you tune in to what they’re saying.

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Whether you want them to or not, your clients talk about your business – to their friends and family, in community groups, and on social media. But are...

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