Customer Radar Blog

Top 5 reasons to engage your detractors

12 January 2018

Being customer-centric and focusing your efforts on the customer experience you offer is the best approach to serving your customers. Collecting...


The Year of the Customer

10 January 2018

They say retail is dying. Brick and mortar stores are on the clock—closing in troves every day, it’s just a matter of time until everything has...


Great customer experience how-to: Ask, Act, Improve

08 January 2018

Business today is not the way business has always been. Depending on what industry you’re in, chances are some of your competitors are cheaper. Or they...


How to create loyalty from Christmas shoppers’ customer experience

16 November 2017

The next few weeks represent a unique opportunity for your business. An opportunity you’d usually bend over backwards for, and pay exorbitant marketing...


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