Customer Radar Blog

Growing sales and retention with NPS

09 August 2018

Net Promoter Score is a method designed to gauge a company’s overall customer satisfaction and willingness to recommend the product or service to their...

more

Customer Experiences Don't End With A Sale - Patagonia Spotlight

03 August 2018

Mindset of the modern customer, global consumerism and the perpetual business growth drive have contributed to a overarching culture of buying things...

more

Building a great CX culture with NPS

25 July 2018

Sure, Net Promoter Score is a robust measure of a business’s customer experience and loyalty, as well as being a reasonably accurate predictor of...

more

How to WIN at online reviews

18 July 2018

News about a California law firm taking Yelp to court over defamatory user reviews in the US broke this month highlighting ongoing pain some businesses...

more

Customer Complaint Strategies - S.O.S. & G.O.

12 July 2018

We recently published a guide on ‘How to get the GOLD out of customer complaints’, which explored the reasons why complaints are of a huge benefit to...

more

Staying ahead the market with personalised CX

11 June 2018

Providing customers with a  personalised shopping experience is no longer a nice-to-have. In 2018 and ahead, retailers need to think about...

more

Customer Radar: Understanding Your Dashboard

22 May 2018

The Customer Radar platform has undergone some major changes over the last year. We have overhauled the front end, functionality, branding, the lot....

more

4 ways for retailers to crack the Chinese market with CX

16 May 2018

Every business’s dream is to crack the Chinese market. Capture just 0.01%, and you’re set for a successful business.

more

Top 5 Cities in the World – How They Did It

23 April 2018

There’s something incredibly powerful about a city: The buzz, the feeling of energy, connection, and possibility.

more

5 ways to improve customer experience in FMCG products

10 April 2018

Customer experience is increasingly becoming the difference between organisations that win, and organisations that become extinct.

more

Test drive Customer Radar today!

Book a Demo
Comment on this blog below:
customer-radar

Contact Us For More Information

Recent Posts

Subscribe to our blog